Cancellation of Membership
Cancellation of Appointments
Please understand that services are reserved for you personally. We continue to require 24-hour notice for all cancellations and reschedules. Cancellations and reschedules within 24 hours will be subject to a fee of 50% of the scheduled service(s).
Our cancellation policy allows us time to inform standby guests of any availability, as well as keeping our staff’s schedules filled, thus better serving everyone.
We value your business and thank you for helping us service all clients with an up-to-date schedule.
Sunlighten Day Spa is happy to accept returns on most merchandise from the spa within 30 days of purchase with a valid receipt. Product must not be more than 1/3 used. When items are purchased as a set, we can only accept returns of complete sets, not individual items. Sale items are non-returnable. All refunds are for spa retail credit only. No cash refunds.
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